Respond to situation
Respond politely and clearly to the situation. Include:
1) A short introduction saying why you are contacting the person.
2) The key details of the problem, request, or situation.
3) A clear action you want (solution, advice, permission, next steps).
4) A polite closing showing appreciation or willingness to cooperate.
How to practise
Press Start. The audio prompt plays once automatically. After it finishes, you have 10 seconds to get ready — then a beep signals your 40-second response window. Use speech-to-text or type your answer. Press Repeat prompt to redo the same situation, or Next to move on.
Situation: 1 / 6
Situation
Listen to the prompt, then respond using the structure above.
Press Start to play the audio prompt.
00:00
Your answer
Type here, or use the microphone button for speech-to-text (Chrome / Edge).
Self-check
After responding, tick each element you included.
Did your response cover all four required elements?
✓
IntroductionDid you briefly say why you are contacting the person?
✓
Key detailsDid you explain the problem, request, or situation clearly?
✓
Clear actionDid you state what you want — a solution, advice, permission, or next step?
✓
Polite closingDid you close politely, showing appreciation or willingness to cooperate?
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Template
Use as a starting point if you get stuck.
Hi [name], I'd just like to explain / complain / ask for advice / request / suggest that …
You see, [what happened] …, and in that case I'd like [what you want to happen] …
Thanks so much for your attention on the matter.
Shortcut: Ctrl + Enter inserts the template.